IT Support Engineer I — Regional IT Ops

Amazon; Edison (NJ); On-site; USD 34,000 - 58,000; Full time

Job summary

Amazon is hiring an IT Support Engineer I for Ops Tech Solutions in Edison, NJ. You will implement technical solutions and provide high-quality support for hardware, OS, and enterprise software across sites in a defined region.

You’ll troubleshoot issues, assist with infrastructure networking, and participate in local projects while traveling regionally as needed. The role requires hands-on IT experience and a valid driver’s license.

Qualifications

• High school diploma or equivalent and 2+ years of professional IT experience.
• Bachelor's degree or equivalent in IT/related fields is preferred.
• Experience with networking, Linux, Windows administration, and Cisco networking.

Responsibilities

• Provide IT support across sites in a defined geographic area.
• Troubleshoot and resolve straightforward IT issues and incidents.
• Support network infrastructure, data cabling, and systems administration.
• Collaborate with management to improve IT solutions and processes.
• Travel within local/regional area to support customers.

Skills

Networking

Linux administration

Microsoft administration

Cisco network configuration

Troubleshooting

Education

Bachelor's degree or equivalent in IT/related field

High school diploma

Tools

DNS

DHCP

SSL

TCP/IP

Job description

Amazon is hiring an IT Support Engineer I for Ops Tech Solutions in Edison, NJ. You will implement technical solutions and provide high-quality support for hardware, OS, and enterprise software across sites in a defined region.

You’ll troubleshoot issues, assist with infrastructure networking, and participate in local projects while traveling regionally as needed. The role requires hands-on IT experience and a valid driver’s license.