A local governmental agency in Texas is seeking a Technical Support Specialist to provide assistance to personnel and maintain IT systems. The ideal candidate has a Bachelor's Degree and at least 5 years of experience in technical support within large organizations. Responsibilities include troubleshooting hardware/software, managing IT inventory, and collaborating with teams. Full-time role with flexible hours. A valid Texas Driver's License is required.
Qualifications
5 years experience providing technical support in a medium to large organization.
Must possess a valid Texas Driver's License.
The candidate should have a polite demeanor and excellent organizational skills.
Responsibilities
Provide technical assistance and support to department personnel.
Troubleshoot hardware and software problems efficiently.
Manage IT inventory, including tracking and documentation.
Skills
Technical support
Problem-solving
Customer service
Technical documentation
Networking knowledge
Education
Bachelor’s Degree
CompTIA A+ Certification
Job description
A local governmental agency in Texas is seeking a Technical Support Specialist to provide assistance to personnel and maintain IT systems. The ideal candidate has a Bachelor's Degree and at least 5 years of experience in technical support within large organizations. Responsibilities include troubleshooting hardware/software, managing IT inventory, and collaborating with teams. Full-time role with flexible hours. A valid Texas Driver's License is required.