IT Support Coordinator II - Healthcare Tech Helpdesk

The US Oncology Network; Dallas (TX); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k plan with company match

Wellness program

Job summary

A leading healthcare organization in Dallas seeks an Information Technology Support Coordinator II to assist in computer systems operations, troubleshooting, and user support. The position offers a family-first team culture with career development opportunities and excellent benefits. The ideal candidate should have an Associate's Degree in Information Technology or equivalent experience, with 2+ years in desktop support and strong communication skills. Join us in providing high-quality care to cancer patients across Texas.

Qualifications

• 2+ years of experience in a desktop support role preferred.
• Prior computer networking experience is a plus.
• A+ certification and MCP in Microsoft Office preferred.

Responsibilities

• Assists in answering calls from end users.
• Documents and maintains records of support and vendor communications.
• Troubleshoots basic end user questions and problems.

Skills

Strong communication skills

Customer service skills

Education

Associates Degree in Information Technology

Tools

Microsoft Office

Job description

A leading healthcare organization in Dallas seeks an Information Technology Support Coordinator II to assist in computer systems operations, troubleshooting, and user support. The position offers a family-first team culture with career development opportunities and excellent benefits. The ideal candidate should have an Associate's Degree in Information Technology or equivalent experience, with 2+ years in desktop support and strong communication skills. Join us in providing high-quality care to cancer patients across Texas.