IT Support Assistant — Student & Lab Tech (Temporary)

Motlow; Livingston (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Volunteer State Community College, VSCC-Livingston Center, seeks a Temporary IT Technician Assistant to provide courteous and timely assistance for employees and students operating faculty and staff workstations and computer labs on campus.

Responsibilities include troubleshooting hardware/software issues, deploying images, maintaining printers, and communicating technical concepts to non-technical users. Minimum qualification: high school diploma or GED.

Qualifications

• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

Responsibilities

• Provide IT support for students and employees for various technical issues, including minor hardware and software problems, email, and install/relocate/maintain/upgrade/troubleshoot and repair client hardware devices and software applications.
• Deploy computer images.
• Create and elevate work orders for IT personnel when issues cannot be resolved.
• Perform light maintenance on printers.
• Communicate technical concepts to non-technical users.
• Other duties as assigned.

Skills

Microsoft Office

Learning agility

Communication skills

Multitasking

Education

High school diploma or GED

Job description

Volunteer State Community College, VSCC-Livingston Center, seeks a Temporary IT Technician Assistant to provide courteous and timely assistance for employees and students operating faculty and staff workstations and computer labs on campus.

Responsibilities include troubleshooting hardware/software issues, deploying images, maintaining printers, and communicating technical concepts to non-technical users. Minimum qualification: high school diploma or GED.