IT Support Apprentice — Help Desk & Tech Ops

Lakeside School

Seattle (WA)

On-site

USD 60,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical, dental & vision insurance
Retirement plan
Life/Disability insurance
Employee Assistance Program
Flexible spending accounts
Free lunch
Free parking
Transit benefits
Housing assistance
Discounts and perks

Job summary

Lakeside School in Seattle is seeking an IT Specialist I to join the Technology Department in an early-career, apprenticeship-style role. You will provide frontline help desk support to students, faculty, and staff, and gain hands-on experience with device deployment, troubleshooting, and project collaboration.

Under mentorship, you will develop skills across IT operations, systems administration, cybersecurity, networking, and infrastructure support, with increasing responsibility over time.

Qualifications

  • Currently enrolled in or recently graduated in an IT-related program.
  • Previous help desk or technical support experience preferred but not required.

Responsibilities

  • Help Desk & End-User Support: Respond promptly to end-user requests for technical assistance.
  • Technology Operations & Projects: Assist with device deployment, system configuration, and routine maintenance.
  • Professional Growth & Development: Participate in mentorship and ongoing skills development.

Skills

Customer service
Troubleshooting
AI-assisted troubleshooting
Organization
Time management
Willingness to learn
IT basics

Education

IT degree program or related

Job description

Lakeside School in Seattle is seeking an IT Specialist I to join the Technology Department in an early-career, apprenticeship-style role. You will provide frontline help desk support to students, faculty, and staff, and gain hands-on experience with device deployment, troubleshooting, and project collaboration.

Under mentorship, you will develop skills across IT operations, systems administration, cybersecurity, networking, and infrastructure support, with increasing responsibility over time.

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