IT Support Analyst II - End-User Tech & Projects

County of Los Angeles; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

County of Los Angeles is seeking qualified candidates for Emergency Information Technology Technical Support Analyst II to support homelessness response efforts. Under an emergency order, the initial appointment may last up to 90 days, with potential for permanent employment.

Performance during the initial period will be weighted 100% for consideration. The role involves installing, configuring, maintaining and testing hardware, software and peripherals; diagnosing and resolving moderately

Qualifications

• One year of experience at the level of an IT Technical Support Analyst I.
• Two years of experience installing, configuring, testing, troubleshooting and repairing client computing devices or software, in a centralized IT organization.

Responsibilities

• Installs, configures, maintains and tests computer hardware, software and peripheral equipment.
• Troubleshoots, diagnoses and resolves moderately complex hardware, software and network connectivity problems.
• Leads small hardware and software installation and upgrade projects.

Job description

County of Los Angeles is seeking qualified candidates for Emergency Information Technology Technical Support Analyst II to support homelessness response efforts. Under an emergency order, the initial appointment may last up to 90 days, with potential for permanent employment.

Performance during the initial period will be weighted 100% for consideration. The role involves installing, configuring, maintaining and testing hardware, software and peripherals; diagnosing and resolving moderately