IT Support Analyst: End-User Tech & AV Specialist

ViziRecruiter,LLC.; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in California is seeking an IT Support Specialist to analyze and resolve hardware and software issues while providing exceptional customer service. The ideal candidate should have an associate’s degree in computer technology and at least three years of related experience. Proficiency in Microsoft applications and strong problem-solving skills are essential. This position offers a dynamic work environment, opportunities for career growth, and competitive benefits including medical coverage and 401(k) matching.

Qualifications

• Knowledge of operating systems and software tools.
• Must have excellent verbal and written communication skills.
• Must be highly proficient in all Microsoft applications.

Responsibilities

• Analyze hardware and software for user needs.
• Perform installation, repair, and maintenance of computer systems.
• Resolve service tickets promptly according to SLAs.

Skills

Technical support

Problem-solving

Customer service

Microsoft applications

Networking fundamentals

Education

Associate’s degree in computer technology

Job description

A leading entertainment company in California is seeking an IT Support Specialist to analyze and resolve hardware and software issues while providing exceptional customer service. The ideal candidate should have an associate’s degree in computer technology and at least three years of related experience. Proficiency in Microsoft applications and strong problem-solving skills are essential. This position offers a dynamic work environment, opportunities for career growth, and competitive benefits including medical coverage and 401(k) matching.