IT Support Analyst: Elevate End-User Tech & Service

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A dynamic entertainment company based in Indiana is seeking an IT Support Specialist to troubleshoot and provide end-user support for electronic systems. The ideal candidate should have an associate degree in computer technology and at least three years of relevant experience. Key responsibilities include providing technical support, maintaining equipment, and collaborating with vendors. Strong proficiency in Microsoft applications and excellent communication skills are essential for success in this role.

Qualifications

• 3 years related experience or equivalent combination of education.
• Knowledge of technologies supporting end-user technical needs.
• Experience in operating systems and software tools.

Responsibilities

• Troubleshoot and provide end user support for systems.
• Install and maintain personal computer equipment.
• Respond to and resolve service tickets in a timely manner.

Skills

Microsoft applications proficiency

Verbal and written communication

Problem-solving skills

Networking fundamentals

Technical support experience

Education

Associate degree in computer technology or related field

Tools

Microsoft Office

Windows operating systems

Job description

A dynamic entertainment company based in Indiana is seeking an IT Support Specialist to troubleshoot and provide end-user support for electronic systems. The ideal candidate should have an associate degree in computer technology and at least three years of relevant experience. Key responsibilities include providing technical support, maintaining equipment, and collaborating with vendors. Strong proficiency in Microsoft applications and excellent communication skills are essential for success in this role.