A leading entertainment company is seeking a Technical Support Specialist to provide comprehensive technical support for end-user computers and applications. The ideal candidate will have a Bachelor's degree in Computer Technology, proficiency in Microsoft applications, and strong troubleshooting skills. This position offers opportunities for career growth and benefits including medical coverage and 401(k) matching.
Qualifications
Bachelor's degree in computer technology or related field.
1-2 years of related experience or training.
Comprehensive knowledge of networking fundamentals.
Responsibilities
Provides technical support for end user computers and applications.
Troubleshoots hardware and software issues.
Maintains inventory control for hardware/software.
Skills
Proficient in Microsoft applications
Knowledge of Windows operating systems
Networking fundamentals
Microsoft Active Directory administration
Experience with Cisco IP phones
Excellent communication skills
Education
Bachelor's degree in computer technology
Tools
Cisco IP phones
AS/400
Bally ACSC
Job description
A leading entertainment company is seeking a Technical Support Specialist to provide comprehensive technical support for end-user computers and applications. The ideal candidate will have a Bachelor's degree in Computer Technology, proficiency in Microsoft applications, and strong troubleshooting skills. This position offers opportunities for career growth and benefits including medical coverage and 401(k) matching.