IT Support Admin – Growth Path, Mentorship, Contract-to-FTE

Waypoint Services; Green Bay (WI); Sur place; USD 40 000 - 65 000; Temps partiel

Résumé du poste

Waypoint Services seeks an IT Support Administrator to join a tight-knit team in Green Bay, WI. You will handle 10–20 daily Jira tickets supporting 100–120 employees and assist with user accounts, email, AD, and Azure policy.

You’ll set up workstations/VMs, learn Config Manager (SCCM/MECM) and Intune, and contribute to broader sysadmin duties for specialized systems. We value mindset and potential; prior help desk experience or internships count.

Qualifications

• Entry to early IT career with help desk or internships considered.
• Familiarity with Windows, AD, and O365/Azure basics.
• Strong problem solving, communication, and teamwork.
• Willingness to learn SCCM/MECM and Intune tools.

Responsabilités

• Handle 10–20 tickets daily in Jira for 100–120 employees.
• Manage user accounts, email, AD, and Azure group policy.
• Set up workstations and virtual machines; keep systems running.
• Learn Microsoft endpoint tools like Config Manager and Intune.
• Contribute to general sysadmin tasks for specialized systems.

Connaissances

Problem solving

Team player

Communication

Microsoft stack

Outils

Jira

Active Directory

Intune

SCCM/MECM

Config Manager

Description du poste

Waypoint Services seeks an IT Support Administrator to join a tight-knit team in Green Bay, WI. You will handle 10–20 daily Jira tickets supporting 100–120 employees and assist with user accounts, email, AD, and Azure policy.

You’ll set up workstations/VMs, learn Config Manager (SCCM/MECM) and Intune, and contribute to broader sysadmin duties for specialized systems. We value mindset and potential; prior help desk experience or internships count.