IT Help Desk & Systems Support Lead - Growth & Mentorship

Energy Innovation Corp; Warren (MI); On-site; USD 68,000 - 98,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Flexible schedule

Job summary

LaunchCore Corp in Warren, MI is seeking a Help Desk Technician to support our local office and accelerate our product roadmap. The role offers a $68,000-$98,000 salary range and a mentor-supported, growth-oriented environment with a flexible schedule.

Ideal candidates bring strong communication skills, the ability to work independently, knowledge of MI technology regulations, and hands-on experience with Cisco IOS and LDAP.

Qualifications

• Excellent written and verbal communication skills.
• Self-motivated and able to work independently with minimal oversight.
• Knowledge of MI-specific regulations relevant to technology work.
• Experience with Leadership principles and Cisco IOS in real-world settings.
• Mid-level mastery of LDAP, validated by employers.
• Strong multitasking ability without sacrificing quality.
• The instinct to ask what would change your mind before debating.

Responsibilities

• Hand off ITIL Foundation runbooks to the next on-call engineer.
• Catch Bash scripting race conditions that surface during peak traffic.
• Keep the People Management build pipeline green for Warren deployments.
• Own data integrity across Bash scripting stores to ensure accurate reporting.

Skills

Communication

Independence

MI regulations

Leadership

Cisco IOS

LDAP mastery

Multitasking

Curiosity

Tools

Cisco IOS

LDAP

Job description

LaunchCore Corp in Warren, MI is seeking a Help Desk Technician to support our local office and accelerate our product roadmap. The role offers a $68,000-$98,000 salary range and a mentor-supported, growth-oriented environment with a flexible schedule.

Ideal candidates bring strong communication skills, the ability to work independently, knowledge of MI technology regulations, and hands-on experience with Cisco IOS and LDAP.