IT Supervisor

Move Vertical; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Move Vertical is seeking an experienced IT Supervisor to lead a remote team responsible for technology training, application support, system readiness, and end-user assistance in a healthcare-oriented environment.

This hands-on leader will ensure reliable systems, accurate data, and regulatory compliance while collaborating with clinical, operational, and technical partners to deliver training that meets business needs.

Qualifications

• High school diploma or equivalent plus IT operations experience.
• HIPAA compliance training or credential.
• Experience coordinating remote IT teams.
• Strong communication, documentation, and troubleshooting abilities.
• Ability to work with clinical, operational, and technical stakeholders.

Responsibilities

• Supervise, mentor, and develop a remote IT training and application support team.
• Coordinate training for technology and healthcare applications.
• Maintain application performance, system readiness, data quality, and compliance.
• Collaborate with leaders to ensure training initiatives meet business needs.
• Develop training resources, workflows, and support guidelines.
• Track productivity, schedules, and priorities.
• Foster a customer-focused support environment focused on teamwork.
• Ensure compliance with healthcare regulations and privacy policies.

Skills

Communication

Organization

Documentation

Troubleshooting

Stakeholder management

Education

High school diploma or equivalent

Job description

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system preparedness, and end-user support. This position is well suited for a hands-on leader who understands healthcare technology, has experience delivering training, and can help maintain reliable systems, accurate data, and regulatory compliance in a fast-moving environment.

Primary Responsibilities

• Supervise, mentor, and develop a remote team of IT training and application support professionals
• Coordinate the creation, implementation, and delivery of technology and healthcare application training
• Help maintain application performance, system readiness, data quality, and compliance standards
• Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
• Develop and enhance training resources, process documentation, workflows, and support guidelines
• Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities
• Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement
• Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies

Minimum Qualifications

• High school diploma or equivalent with a minimum of two years of experience in IT operations
• Current HIPAA compliance training or credential
• Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods
• Experience coordinating teams, balancing priorities, and supporting employees in a remote environment
• Excellent communication, organizational, documentation, and troubleshooting abilities
• Ability to work effectively with clinical, operational, and technical stakeholders