IT Supervisor

Move Vertical; Augusta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Move Vertical in Augusta seeks an experienced IT Supervisor to lead a remote team handling technology training, application support, and system readiness. The role focuses on healthcare technology, data accuracy, and regulatory compliance in a fast-paced environment.

You will supervise a distributed team, develop training resources, and ensure support aligns with clinical and operational needs while maintaining high-quality, compliant IT practices.

Qualifications

• Two years of experience in IT operations.
• HIPAA compliance training or credential.
• Knowledge of healthcare applications and IT processes.
• Experience coordinating remote teams.
• Strong communication, organizational, documentation, and troubleshooting skills.

Responsibilities

• Supervise, mentor, and develop a remote team of IT training and application support professionals.
• Coordinate the creation, implementation, and delivery of technology and healthcare application training.
• Help maintain application performance, system readiness, data quality, and compliance standards.
• Collaborate with department leaders and cross-functional partners to meet business needs.
• Develop and enhance training resources, process documentation, workflows, and support guidelines.
• Track team productivity, coordinate schedules, assign responsibilities, and manage priorities.
• Build a customer-focused support environment centered on ownership and teamwork.
• Ensure technical support practices comply with healthcare regulations and privacy requirements.

Skills

IT operations

Communication

Documentation

Troubleshooting

Remote team leadership

Training delivery

Healthcare applications

Education

High school diploma or equivalent

HIPAA compliance training

Job description

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system preparedness, and end-user support. This position is well suited for a hands-on leader who understands healthcare technology, has experience delivering training, and can help maintain reliable systems, accurate data, and regulatory compliance in a fast-moving environment.

Primary Responsibilities

• Supervise, mentor, and develop a remote team of IT training and application support professionals
• Coordinate the creation, implementation, and delivery of technology and healthcare application training
• Help maintain application performance, system readiness, data quality, and compliance standards
• Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
• Develop and enhance training resources, process documentation, workflows, and support guidelines
• Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities
• Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement
• Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies

Minimum Qualifications

• High school diploma or equivalent with a minimum of two years of experience in IT operations
• Current HIPAA compliance training or credential
• Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods
• Experience coordinating teams, balancing priorities, and supporting employees in a remote environment
• Excellent communication, organizational, documentation, and troubleshooting abilities
• Ability to work effectively with clinical, operational, and technical stakeholders