IT Supervisor

Move Vertical; Santa Monica (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Move Vertical seeks an experienced IT Supervisor to lead a remote team focused on technology training, application assistance, system readiness, and end-user support within a healthcare setting.

The ideal candidate will train staff, ensure data quality and regulatory compliance, and collaborate with clinical and operational stakeholders to meet business needs. This hands-on leader will drive reliable systems and ongoing improvement.

Qualifications

• High school diploma or equivalent with at least 2 years in IT operations.
• Current HIPAA compliance training or credential.
• Understanding of healthcare applications, IT processes, data accuracy, and training methods.
• Experience coordinating remote teams and supporting employees.

Responsibilities

• Supervise and develop a remote team of IT training and application support professionals.
• Coordinate development and delivery of healthcare technology training.
• Maintain application performance, system readiness, data quality, and compliance.
• Collaborate with leaders to align support and training with business needs.
• Develop training resources, documentation, workflows, and guidelines.
• Track productivity, schedules, and priorities across the team.
• Foster a customer-focused support environment centered on teamwork and improvement.
• Ensure practices comply with HIPAA, privacy rules, and internal policies.

Skills

Team leadership

Remote collaboration

Training delivery

Communication

Documentation

Troubleshooting

Job description

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system preparedness, and end-user support. This position is well suited for a hands-on leader who understands healthcare technology, has experience delivering training, and can help maintain reliable systems, accurate data, and regulatory compliance in a fast-moving environment.

Primary Responsibilities

• Supervise, mentor, and develop a remote team of IT training and application support professionals
• Coordinate the creation, implementation, and delivery of technology and healthcare application training
• Help maintain application performance, system readiness, data quality, and compliance standards
• Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
• Develop and enhance training resources, process documentation, workflows, and support guidelines
• Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities
• Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement
• Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies

Minimum Qualifications

• High school diploma or equivalent with a minimum of two years of experience in IT operations
• Current HIPAA compliance training or credential
• Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods
• Experience coordinating teams, balancing priorities, and supporting employees in a remote environment
• Excellent communication, organizational, documentation, and troubleshooting abilities
• Ability to work effectively with clinical, operational, and technical stakeholders