IT Supervisor

Move Vertical; Atlanta (GA); Remote; USD 85,000 - 110,000; Full time

Job summary

Move Vertical is seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system readiness, and end-user support.

The ideal candidate will be a hands-on leader with healthcare technology experience, capable of delivering training, maintaining reliable systems, ensuring data accuracy, and upholding regulatory compliance in a fast-moving environment.

Qualifications

• High school diploma or equivalent with at least 2 years in IT operations.
• HIPAA compliance training or credential.
• Understanding of healthcare applications, IT processes, data accuracy, and training methods.
• Experience coordinating remote teams and supporting employees.
• Strong communication, organizational, documentation, and troubleshooting skills.
• Ability to work with clinical, operational, and technical stakeholders.

Responsibilities

• Supervise and develop a remote IT training and application support team.
• Coordinate creation and delivery of technology and healthcare training.
• Maintain application performance, system readiness, data quality, and compliance.
• Collaborate with leaders to align support and training with business needs.
• Develop training resources, documentation, workflows, and guidelines.
• Track productivity, schedules, and priorities for the team.
• Foster a customer-focused, accountable support environment.
• Ensure practices meet HIPAA and internal privacy policies.

Skills

Remote team leadership

Training delivery

Communication

Documentation

Troubleshooting

IT operations

Education

High school diploma or equivalent

Job description

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system preparedness, and end-user support. This position is well suited for a hands-on leader who understands healthcare technology, has experience delivering training, and can help maintain reliable systems, accurate data, and regulatory compliance in a fast-moving environment.

Primary Responsibilities

• Supervise, mentor, and develop a remote team of IT training and application support professionals
• Coordinate the creation, implementation, and delivery of technology and healthcare application training
• Help maintain application performance, system readiness, data quality, and compliance standards
• Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
• Develop and enhance training resources, process documentation, workflows, and support guidelines
• Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities
• Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement
• Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies

Minimum Qualifications

• High school diploma or equivalent with a minimum of two years of experience in IT operations
• Current HIPAA compliance training or credential
• Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods
• Experience coordinating teams, balancing priorities, and supporting employees in a remote environment
• Excellent communication, organizational, documentation, and troubleshooting abilities
• Ability to work effectively with clinical, operational, and technical stakeholders