IT Strategy & Performance Operations Lead

Genworth; Richmond (VA); Hybrid; USD 97,000 - 145,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Savings

Paid Time Off

Tuition Reimbursement

Wellness Support

Mental Health Support

Job summary

Genworth is seeking an IT Strategy & Performance Operations Manager in Richmond, VA. This role supports how IT plans, measures, and delivers against strategic priorities under the Director of IT Strategy & Performance.

You will coordinate planning, track initiatives, and develop leadership-ready materials to improve transparency and decision-making. The ideal candidate is highly organized, analytical, and comfortable connecting data, priorities, and people.

Qualifications

• 5-7 years of experience in IT consulting, operations, strategy execution, enterprise PMO, or technology-focused business roles.
• Strong ability to translate information into actionable plans and leadership reporting.
• Experience with performance reporting, workforce metrics, or financial tracking.

Responsibilities

• Support IT strategy and planning cycles by coordinating inputs, drafting materials, and maintaining roadmaps and artifacts.
• Track strategic initiatives, milestones, and dependencies, ensuring progress and risks are visible to the Director.
• Prepare IT performance materials including scorecards, dashboards, and summaries across delivery, financials, workforce, and operations.
• Pull data from multiple sources, identify inconsistencies, and surface trends or issues for review.
• Coordinate cross-IT inputs for strategy, performance, and executive deliverables.
• Manage operating rhythms (monthly, quarterly) to ensure materials are ready and meetings run smoothly.

Skills

Strategy & Planning

Program Management

Cross-functional Coordination

Executive Reporting

Performance Metrics

Job description

Genworth is seeking an IT Strategy & Performance Operations Manager in Richmond, VA. This role supports how IT plans, measures, and delivers against strategic priorities under the Director of IT Strategy & Performance.

You will coordinate planning, track initiatives, and develop leadership-ready materials to improve transparency and decision-making. The ideal candidate is highly organized, analytical, and comfortable connecting data, priorities, and people.