IT Specialist ll - Vendor Management Analyst

California Department of Motor Vehicles; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

California Department of Motor Vehicles (DMV) is seeking an experienced Vendor Manager Analyst (IT Specialist II) to oversee vendor governance and high‑impact IT contracts within the Information Systems Division. The role supports the Digital Experience Platform (DXP) and statewide modernization efforts, offering high visibility and cross‑functional collaboration across technologists and leadership.

You will manage contracts, guide vendor performance, and help shape IT strategy while ensuring

Qualifications

• Strong knowledge of vendor management frameworks, contract administration and IT procurement processes.
• Experience with Agile and Waterfall methodologies.
• Proven ability to plan, organize and lead multi-disciplinary teams.
• Commitment to excellent customer service and clear written/verbal communication.

Responsibilities

• Lead vendor strategy for DMV's Digital Experience Platform (DXP).
• Drive vendor activities across the project lifecycle to support statewide digital modernization.
• Oversee complex IT contracts and ensure high‑quality, on‑time delivery.
• Build and maintain project work plans and resource needs.
• Collaborate with top technology vendors on infrastructure, applications, coding, and implementation.
• Establish vendor processes and standards for consistency and accountability.
• Evaluate vendor‑delivered systems for performance, reliability, security, and recovery readiness.
• Work with internal teams to support smooth releases and deployments.
• Recommend digital solutions that support DMV modernization goals.
• Track vendor performance and share progress updates with leadership.
• Lead vendor communications to maintain clarity and momentum.
• Conduct vendor performance reviews and ensure deliverables meet standards.
• Validate stability, interoperability, scalability, and security of vendor solutions.
• Contribute to enterprise IT strategy and policy development.

Skills

Vendor governance

Contract management

IT procurement

Agile methodologies

Waterfall methodologies

Communication

Leadership

Job description

This position is located at the DMV Headquarters in Sacramento, CA.

About the Role

Join DMV’s Information Systems Division (ISD) as a Vendor Manager Analyst (IT Specialist II) and help drive one of the DMV’s most exciting digital transformation efforts. You’ll lead vendor governance, manage high‑impact IT contracts, and ensure top‑tier performance from key technology partners.

You’ll play a central role in the Digital Experience Platform (DXP), a multi‑year initiative modernizing how millions interact with DMV services. This is a high‑visibility position with room to influence strategy, collaborate across teams, and make a real difference.

If you’re an experienced IT professional who thrives in vendor oversight, complex contracts, and cross‑functional teamwork, this is your opportunity to shape statewide digital innovation.

What You Will Do

• Lead vendor strategy for DMV’s Digital Experience Platform (DXP)


• Drive vendor activities across the project lifecycle to support statewide digital modernization


• Oversee complex IT contracts and ensure high‑quality, on‑time delivery


• Build and maintain project work plans and resource needs


• Collaborate with top technology vendors on infrastructure, application design, coding, and implementation


• Establish clear vendor processes and standards that enhance consistency and accountability


• Evaluate vendor‑delivered systems for performance, reliability, security, and recovery readiness


• Work closely with internal teams to support smooth releases and successful deployments


• Recommend digital solutions that support DMV modernization goals


• Track vendor performance and share progress updates with leadership


• Lead vendor communications to maintain clarity, alignment, and project momentum


• Conduct vendor performance reviews and ensure deliverables meet technical and quality standards


• Validate stability, interoperability, scalability, and security of vendor solutions


• Contribute to enterprise IT strategy and policy development


• Strong knowledge of vendor management frameworks, contract administration, and IT procurement processes.


• Knowledge of in Agile and Waterfall methodologies.


• Experience in effectively planning, organizing, directing, and leading complex work of a multidisciplinary staff.


• Experience in delivering services with a focus on excellent customer service.


• Ability to communicate effectively verbally and in writing.


• Ability to organize workloads to accommodate changing priorities and manage multiple assignments concurrently.


• Experience in working on large California State department information technology projects.

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