Data Specialist

DLRdmv; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

DLRdmv is seeking a Vendor Management Data Specialist to monitor performance across the national vendor network, analyze monthly metrics, and report trends. You will help maintain strong relationships and push for process improvements that positively impact customer outcomes and operational excellence.

The role emphasizes data-driven decision making, proactive problem solving, and collaboration with internal teams to address vendor performance issues and drive continuous improvement.

Qualifications

• Experience in data analytics and vendor management.
• Attention to detail with data accuracy and validation.
• Strong written and verbal communication with clarity.

Responsibilities

• Monitor vendor performance across states and report monthly metrics.
• Analyze data to identify trends and escalation points.
• Propose data-driven improvements to vendor operations and outcomes.
• Collaborate with stakeholders to implement improvement plans.
• Share actionable insights to drive continuous improvement.
• Support SLA adherence and vendor relationship management.

Skills

Data analytics

Vendor management support

Operations support

Tools

Excel

Salesforce

Data viz tools

Job description

As a Vendor Management Data Specialist, you’ll play a key role in supporting strong partnerships across our national vendor network. You’ll do this by ensuring our vendor network performs at the highest level. You’ll monitor and report key performance metrics, analyze trends, and help maintain strong relationships. This role supports both operational excellence and customer satisfaction.

This role is perfect for someone who thrives in a task-oriented role with deadline-driven deliverables.

What you'll do

• Stay ahead of the curve: Proactively monitor vendor performance across all states.
• Capture, track, and analyze monthly data metrics for the entire vendor network.
• Brainstorm the most efficient and accurate methods of capturing performance metrics
• Spot the trends: Identify and escalation performance concerns – closely observe vendors who are struggling to meet SLAs and collaborate with management to implement improvement plans.
• Collaborate: Contribute to process improvements by recommending data-driven insights to enhance vendor operations and customer outcomes.
• Share vendor feedback and any actionable insights with internal stakeholders to drive continuous improvement.

Qualifications

• Data Analytics, vendor management support, or operations support (SaaS or automotive industry experience a plus)
• Detail-oriented: consistent accuracy, organization, and verification of the data.
• Strong analytical skills with proficiency in all Microsoft products, especially Excel, Salesforce, and data visualization tools.
• Professional written and verbal communication skills with an emphasis on clarity and tone.
• A proactive mindset with a drive for improving processes and fostering relationships.

Why You’ll Love Working Here

• You’ll be part of a company that’s redefining the industry.
• Your work will have a direct impact – you’ll see the results of your insights in real time.
• A people-first culture that values initiative, creativity, and growth.
• The chance to shape vendor relationships that directly influence our national footprint.
• Supportive, high-energy team environment.
• Competitive pay and benefits.
• Work with a passionate team redefining the future of automotive title and registration services.

About DLRdmv

DLRdmv™ is driving innovation in the automotive services industry – streamlining title, registration, and compliance processes for our clients nationwide. Our success depends on a strong, engaged network of vendor partners who share our commitment to excellence, speed, and service. We operate with the efficiency of a seasoned corporation and the energy of a start-up: collaborative, fast-moving, and always evolving.