IT Specialist: 24/7 Tech Support, Security & Upgrades

Ridgeview Institute - Monroe; Monroe (GA); On-site; USD 78,000 - 82,000; Full time

Benefits offered by this job

Health insurance

401(k) + matching

Paid time off

Paid Holidays

Employee assistance program

Employee recognition program

Free parking

Job summary

Ridgeview Institute Monroe is seeking a skilled Information Technology (IT) Specialist to maintain computers, printers, and mobile devices, and to provide IT support for all users. This role ensures 24/7 operation of hardware and software, manages interfaces between servers and devices, and handles security and data protection in accordance with policy.

The position offers a competitive salary up to $82,000 with benefits including health, vision, dental, and disability coverage, and 401(k)

Qualifications

• Two (2) years data entry experience, preferably in a health care setting.
• Working knowledge of computers and business software applications.

Responsibilities

• Maintains facility’s information system IAW security, privacy and confidentiality policies and procedures.
• Responsible for 24/7 operation of hardware and software.
• Implements and maintains interfaces between servers, appliances, and other hardware within the Enterprise.
• Analyzes, recommends and implements software replacements/upgrades; performs periodic maintenance; maintains systems and supporting users; and manages security.
• Security management includes data/information access control, data encryption, data transmission and security compliance tracking.
• Provides hands‑on and remote support for configuration, installation and maintenance of networked workstation equipment and peripherals.
• Investigates and resolves software and hardware problems of computer users and provides other associated IS services.
• Investigates software/system user requirements and implements software and data setup and configuration.
• Responsible for maintaining the Multiple Functional Devices (MFDs – copier/printer/scanner).
• Responsible for upgrades and maintenance for mobile devices.

Skills

IT support

Data entry

Remote support

Education

High school diploma or equivalent

Job description

Ridgeview Institute Monroe is seeking a skilled Information Technology (IT) Specialist to maintain computers, printers, and mobile devices, and to provide IT support for all users. This role ensures 24/7 operation of hardware and software, manages interfaces between servers and devices, and handles security and data protection in accordance with policy.

The position offers a competitive salary up to $82,000 with benefits including health, vision, dental, and disability coverage, and 401(k)