IT Solutions Inside Sales Pro

ePlus inc.; United States; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) eligibility

Employee stock purchase program

Paid time off benefits

Job summary

ePlus inc. is seeking an Inside Sales Rep to join our team and drive opportunities from initial contact through post-order activities.

You will research and quote for product and service sales, assist with projects and Run Rate Business, and coordinate with engineering to validate BOM designs, while maintaining strong margins. You will build relationships with customers, vendors, and manufacturers, manage CRM entries, and ensure orders are fulfilled accurately and on time.

Qualifications

• 4-year degree is preferred.
• 1+ years in the IT industry is preferred.
• 1+ years of sales or customer service experience.
• Self-motivated, results-oriented team player with outstanding communication and interpersonal skills for building long lasting business relationships.
• Must be a self-starter, able to work independently and collaboratively, and have the ability to handle multiple tasks under tight deadlines.
• Exceptional customer service and communication skills.
• Excellent organizational and prioritization skills with an acute attention to detail.

Responsibilities

• Research and quote sales opportunities for product and service sales, using all available resources to satisfy customer requirements, while maintaining the most advantageous profit margin.
• Assist with project opportunities as well as support Run Rate Business including quoting, ordering, open order management, and post-order support.
• Coordinate with engineering for BOM design and validation.
• Assist with deal registration and negotiation of pricing.
• Uplift all sales opportunities with warranties, service offerings, accessories and supplies.
• Assist with CRM entries, including opportunities, engineering requests and contract requests.
• Accurately execute and manage customer orders, ensuring successful delivery within customer expectations.
• Utilize customer portals for all customer-required activities such as management of proposal requests, PO receipt confirmations and shipping information management.
• Take a proactive approach to problem resolution at the customer and supplier levels.
• Engage customers, vendors and manufacturer partners to develop and grow relationships.
• Seek opportunities to expand the ePlus footprint within each account.
• Provide customer and sales reporting as required or requested.
• Develop and maintain a working knowledge of the key products and services.
• Be accountable to key ePlus constituents, our vendors and partners.
• Stay current on the programs, promotions and campaigns from our major vendor suppliers in order to sell products and services at the best possible margin to ePlus.
• Always conduct yourself in a professional and considerate manner, with appropriate decorum, in all oral and written communications with customers both internal and external, be a credit to ePlus and reflect positively on your sales team

Skills

Sales experience

Communication skills

Team player

Self-starter

Multitasking

MS Office

Education

4-year degree

Job description

ePlus inc. is seeking an Inside Sales Rep to join our team and drive opportunities from initial contact through post-order activities.

You will research and quote for product and service sales, assist with projects and Run Rate Business, and coordinate with engineering to validate BOM designs, while maintaining strong margins. You will build relationships with customers, vendors, and manufacturers, manage CRM entries, and ensure orders are fulfilled accurately and on time.