IT - Software Quality Analyst

Apex Systems; Memphis (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP (employee assistance)

Job summary

Everforth Apex Systems is seeking a Quality Engineer to drive software testing across the development lifecycle in Memphis. The role partners with Product, Development, Deployment, and Support teams to validate releases and improve overall quality.

The candidate will design strategies, execute diverse testing types, and push for continuous process improvements while ensuring on-site, business-specific quality standards are met.

Qualifications

• Strong experience in Software Quality Engineering / Quality Assurance.
• Experience creating comprehensive test strategies and test plans.
• Hands-on experience with functional, API, integration, regression, and end-to-end testing.
• Ability to analyze business and technical requirements.
• Experience troubleshooting defects through log analysis and payload validation.
• Strong communication and stakeholder management skills.
• Experience working within the Software Development Lifecycle (SDLC).
• Ability to evaluate and communicate release readiness.

Responsibilities

• Analyze business and technical requirements to develop effective test strategies and plans.
• Participate in requirements reviews, test planning, effort estimation, release validation, and production support activities.
• Design and execute functional, API, integration, regression, and end-to-end testing.
• Utilize risk-based testing approaches to maximize coverage and identify critical defects.
• Document test results and communicate findings to stakeholders.
• Investigate defects using logs, payloads, and other diagnostic tools.
• Assess and communicate quality risks and release readiness recommendations.
• Collaborate with Product, Development, Deployment, and Support teams.
• Drive continuous improvement of quality engineering processes, test coverage, and automation initiatives.
• Independently prioritize workload and manage multiple testing activities simultaneously.

Skills

Software Quality Engineering

Test strategy development

Functional testing

API testing

SDLC understanding

Defect analysis

Stakeholder management

Release readiness evaluation

Job description

Job#: 3053091 Job Description: IT - Software Quality Analyst Location: Memphis, Tennessee (Onsite) - M to F 8-5 Email resume to [email protected] to be considered

Role Overview

We are seeking an experienced Quality Engineer to analyze business and technical requirements, develop comprehensive testing strategies, and ensure software products meet functional, integration, reliability, and quality standards. This individual will participate throughout the software development lifecycle, partnering closely with Product, Development, Deployment, and Support teams to validate releases and improve overall software quality.

Key Responsibilities

• Analyze business and technical requirements to develop effective test strategies and plans.
• Participate in requirements reviews, test planning, effort estimation, release validation, and production support activities.
• Design and execute functional, API, integration, regression, and end-to-end testing.
• Utilize risk-based testing approaches to maximize coverage and identify critical defects.
• Document test results and communicate findings to stakeholders.
• Investigate defects using logs, payloads, and other diagnostic tools.
• Assess and communicate quality risks and release readiness recommendations.
• Collaborate with Product, Development, Deployment, and Support teams.
• Drive continuous improvement of quality engineering processes, test coverage, and automation initiatives.
• Independently prioritize workload and manage multiple testing activities simultaneously.

Required Qualifications

• Strong experience in Software Quality Engineering / Quality Assurance.
• Experience creating comprehensive test strategies and test plans.
• Hands‑on experience with functional, API, integration, regression, and end‑to‑end testing.
• Ability to analyze business and technical requirements.
• Experience troubleshooting defects through log analysis and payload validation.
• Strong communication and stakeholder management skills.
• Experience working within the Software Development Lifecycle (SDLC).
• Ability to evaluate and communicate release readiness.

Preferred Qualifications

• Experience improving test automation frameworks and testing processes.
• Experience in Agile software development environments.
• Strong analytical and problem‑solving abilities.

Work Environment

This position is fully onsite in Memphis, TN. The schedule is Monday‑Friday, 8:00 AM to 5:00 PM, with flexibility for extended or adjusted hours during release efforts.

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.