IT Software / Hardware Technician

ADVANCED CARD SYSTEMS & SOLUTIONS; Farmingdale (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Health insurance

Paid time off

Training & development

Career growth

Job summary

Advanced Card Systems & Solutions in New Jersey is seeking an IT Support Technician to provide day-to-day customer support onsite, over the phone, and by email; you will install and support computers, software, and network hardware, including peripheral devices and cabling.

The ideal candidate has strong troubleshooting and communication skills; bilingual English and Spanish is highly beneficial and team/independent work is supported.

Qualifications

• Strong troubleshooting and analytical skills are required.
• Excellent written and verbal communication.
• Ability to work in a team or independently.

Responsibilities

• Install, configure, and maintain software applications and hardware.
• Respond to day-to-day customer support requests.
• Perform product testing and provide feedback.
• Install License Plate Recognition cameras, cabling, and related hardware.
• Set up customer workstations and peripherals.
• Share knowledge with team through collaboration.

Skills

Troubleshooting

Analytical thinking

Communication skills

Team or independent work

Education

Degree in electronics, computer science, or networking

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Competitive Compensation
• Career Growth Opportunities

Job Summary

Looking for a IT Support Technician who will provide day to day customer support (onsite, phone, and email), effectively handle the installation and support of computers, software applications, license plate recognition (LPR) cameras, networking hardware, peripheral devices, and route CAT cabling. The ideal candidate should have strong technical skills, ability to listen, problem solve, and communicate effectively. The ability to communicate bi-lingually, English and Spanish, is highly beneficial.

Responsibilities

• Install, configure, and maintain software applications and hardware
• Respond to day to day customer support requests
• Perform product testing and feedback
• Install License Plate Recognition cameras, cabling, and related hardware
• Set up customer workstations (computers, printers, scanners, etc)
• Interact with team members and openly exchange best practices and experiences (knowledge sharing)

Qualifications

• Can work in a team or individual environment
• Previous technical experience or certification preferred
• Degree in electronics, computer science, or networking preferred
• Strong troubleshooting and analytical skills required
• Strong written and verbal communication skills