IT Software / Hardware Technician

Advanced Card Systems and Solutions, Inc.; Farmingdale (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive Compensation

Career Growth Opportunities

Job summary

Advanced Card Systems and Solutions, Inc. is seeking an IT Support Technician to provide day-to-day customer support onsite, over the phone, and by email. The role covers installation and support of computers, software, LPR cameras, networking hardware, peripherals, and CAT cabling.

Strong listening, problem-solving, and communication skills are essential, with bilingual English/Spanish highly beneficial. The ideal candidate will work well in a team or individually and handle technical tasks

Qualifications

• Ability to work in a team or independently
• Technical experience or certification preferred
• Degree in electronics, computer science, or networking preferred
• Strong troubleshooting and analytical skills required
• Strong written and verbal communication skills

Responsibilities

• Install, configure, and maintain software applications and hardware
• Respond to day to day customer support requests
• Perform product testing and feedback
• Install License Plate Recognition cameras, cabling, and related hardware
• Set up customer workstations (computers, printers, scanners, etc)
• Interact with team members and openly exchange best practices and experiences (knowledge sharing)

Skills

Teamwork or independence

Technical experience

Troubleshooting

Communication skills

Education

Degree in electronics, computer science, or networking

Job description

Job Summary

Looking for a IT Support Technician who will provide day to day customer support (onsite, phone, and email), effectively handle the installation and support of computers, software applications, license plate recognition (LPR) cameras, networking hardware, peripheral devices, and route CAT cabling. The ideal candidate should have strong technical skills, ability to listen, problem solve, and communicate effectively. The ability to communicate bi-lingually, English and Spanish, is highly beneficial.

Benefits

• 401(k)


• 401(k) matching


• Bonus based on performance


• Company parties


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

Benefits/Perks

• Competitive Compensation


• Career Growth Opportunities

Job Summary

Looking for a IT Support Technician who will provide day to day customer support (onsite, phone, and email), effectively handle the installation and support of computers, software applications, license plate recognition (LPR) cameras, networking hardware, peripheral devices, and route CAT cabling. The ideal candidate should have strong technical skills, ability to listen, problem solve, and communicate effectively. The ability to communicate bi-lingually, English and Spanish, is highly beneficial.

Responsibilities

• Install, configure, and maintain software applications and hardware


• Respond to day to day customer support requests


• Perform product testing and feedback


• Install License Plate Recognition cameras, cabling, and related hardware


• Set up customer workstations (computers, printers, scanners, etc)


• Interact with team members and openly exchange best practices and experiences (knowledge sharing)

Qualifications

• Can work in a team or individual environment


• Previous technical experience or certification preferred


• Degree in electronics, computer science, or networking preferred


• Strong troubleshooting and analytical skills required


• Strong written and verbal communication skills