IT Service Desk Specialist – Windows & User Support

US IT Solutions Inc; Minneapolis (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services company in Minneapolis seeks an IT Service Desk support specialist with three years of experience. The role involves assisting during the rollout of new PCs and providing excellent customer service. Strong troubleshooting and communication skills are essential. This position is essential for ensuring smooth operations during technology upgrades and providing impactful user support.

Qualifications

• Three years of experience in an IT Service Desk environment.
• Ability to troubleshoot customer application and technical issues.
• Strong verbal and written communication skills.

Responsibilities

• Supplement IT Service Desk during rollout of new PCs.
• Assist in Microsoft Windows 10 and Office 2016 rollouts countywide.

Skills

Active listening

Customer focus

Troubleshooting

Communication skills

Job description

A technology services company in Minneapolis seeks an IT Service Desk support specialist with three years of experience. The role involves assisting during the rollout of new PCs and providing excellent customer service. Strong troubleshooting and communication skills are essential. This position is essential for ensuring smooth operations during technology upgrades and providing impactful user support.