IT Service Desk Associate II - 4/10 Shift

Stifel Financial Corp.; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A financial services company located in St. Louis seeks an experienced IT Associate II for its Service Desk. This role involves providing technical support for computer systems, diagnosing issues, and assisting users via various channels. Candidates should have at least 1+ years of experience in a technical environment and possess strong problem-solving skills. An associates degree or equivalent is required. The position operates on a compressed schedule, and readiness for flexible shifts is essential.

Qualifications

• Minimum of 1+ years of experience in a technical environment.
• Must be able to work any shift, including nights and weekends.
• Strong knowledge of computer systems, hardware, and software.

Responsibilities

• Diagnose and troubleshoot computer errors and issues.
• Provide technical support to users for computer problems.
• Install and configure operating systems and software.

Skills

Problem-solving

Analytical skills

Team working

Excellent communication

Interpersonal skills

Education

Associates degree or equivalent coursework

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

A financial services company located in St. Louis seeks an experienced IT Associate II for its Service Desk. This role involves providing technical support for computer systems, diagnosing issues, and assisting users via various channels. Candidates should have at least 1+ years of experience in a technical environment and possess strong problem-solving skills. An associates degree or equivalent is required. The position operates on a compressed schedule, and readiness for flexible shifts is essential.