IT Refresh Solutions Executive

SHI; Austin (TX); Remote; USD 100,000 - 175,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth

Health and financial benefits

Modern facilities

Job summary

SHI International Corp. in the United States (TX home office) is seeking a Dell Specialty Sales Solutions Executive to drive refresh opportunities across storage, servers, and EUC.

You will contact customers before their refresh dates, explain Dell roadmaps in business language, and partner with SHI AEs, Solutions Engineers, and Dell teams to close deals. The role emphasizes pipeline building, outbound outreach to IT leaders, and leveraging SHI services like deployment and asset management to

Qualifications

• Completed Bachelor’s Degree or relevant work experience required.
• 2–4 years of experience in technology sales, inside sales, or partner/OEM specialist work.
• Ability to travel 20%.
• Dell Technologies sales accreditations (Storage, Server, Client AI) preferred.
• Experience at a solution provider preferred.
• Familiarity with Dell programs: deal registration, APEX, ProSupport, Dell Financial Services.

Responsibilities

• Build pipeline from refresh cycles and contact customers early.
• Keep a rolling 6–18 month refresh calendar and translate it into qualified pipeline.
• Do outbound outreach to IT directors, infrastructure managers, and EUC leaders.
• Identify opportunities to attach technologies at refresh (storage, servers, AI PCs, APEX).
• Run discovery on customer environments and explain Dell roadmaps in business terms.
• Support quotes, deal registration, and SHI services; hit quarterly/annual targets.
• Collaborate with SHI account executives and Dell field teams; align with partners.

Skills

Word

Excel

PowerPoint

Outlook

CRM software

Education

Bachelor’s Degree

Job description

SHI International Corp. in the United States (TX home office) is seeking a Dell Specialty Sales Solutions Executive to drive refresh opportunities across storage, servers, and EUC.

You will contact customers before their refresh dates, explain Dell roadmaps in business language, and partner with SHI AEs, Solutions Engineers, and Dell teams to close deals. The role emphasizes pipeline building, outbound outreach to IT leaders, and leveraging SHI services like deployment and asset management to