IT Project Coordinator II – Remote/Hybrid

Astreya Partners, LLC; Reston (VA); Hybrid; USD 29,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401k Plan

Paid Time Off

Paid Holidays

Job summary

Astreya Partners, LLC is seeking a Project Coordinator II to plan and coordinate internal projects, often involving network, server, or software implementations, upgrades, and PC deployments. You will handle requirements, updates, reviews, and stakeholder communication to ensure timely delivery.

The role supports both office and remote work with regional collaboration. Strong Excel/Google Suite proficiency and prior ticketing/PM system experience are preferred for effective project oversight and

Qualifications

• Associate's degree or equivalent from two-year college or technical school with 2–5 years’ related experience and/or training.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Flexibility essential – office and remote commitments, plus occasional differing hours for regional coordination.
• Experience with Microsoft Excel and Google Suite.
• Excellent communication skills, both verbal and written.
• Prior experience with ticketing systems and/or project management systems.
• Understanding of or experience in a technology-driven environment.
• Proactive attitude and dependable.
• Excellent customer service skills.
• Ability to work in a team and independently.
• Ability to multitask and prioritize workload.
• Good judgment, problem-solving and decision-making skills.
• Maintain confidentiality and professional decorum.

Responsibilities

• Gather and maintain project requirement lists.
• Provide weekly project updates including action item updates.
• Schedule and coordinate project reviews and follow up on actions.
• Communicate status to the project team clearly and promptly.
• Maintain and monitor project plans, schedules, hours and expenditures.
• Identify project issues and escalate to the client manager when needed.
• Attend and participate in stakeholder meetings and follow up on decisions.
• Collaborate with regional teams for resources and ticket resolution.
• Monitor the ticketing system daily and reassign tickets as required.
• Produce regular reports as required.
• Identify trends or recurring problems and escalate for resolution.
• Find and define new process improvement opportunities.
• Develop and maintain knowledge and skills with new processes.
• Work with SDMs/Project Managers to focus on analytical needs and KPIs.

Skills

Communication

Flexibility

Multitasking

Problem solving

Confidentiality

Teamwork

Independent work

Customer service

Education

Associate degree or equivalent

Tools

Excel

Google Suite

Ticketing system

PM system

Job description

Astreya Partners, LLC is seeking a Project Coordinator II to plan and coordinate internal projects, often involving network, server, or software implementations, upgrades, and PC deployments. You will handle requirements, updates, reviews, and stakeholder communication to ensure timely delivery.

The role supports both office and remote work with regional collaboration. Strong Excel/Google Suite proficiency and prior ticketing/PM system experience are preferred for effective project oversight and