IT Program Manager — Clinical Apps (Remote)

African American Talent

Providence (RI)

Hybrid

USD 118,000 - 197,000

Full time

4 days ago

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Job summary

enGen is seeking a Senior IT Manager to lead and manage teams of analysts and software engineers supporting Clinical and Provider applications. The role covers on‑shore and off‑shore resources in a hybrid model and requires close collaboration with Operations, clients, Product Engineering and Infrastructure to optimize performance and availability while streamlining clinical workflows.

You will mentor staff, oversee daily support operations, coordinate SLAs with vendors, and align work with

Qualifications

5 years in a leadership/mentoring role
5 years planning, implementing, maintaining and growing capabilities within relevant discipline
3 years developing, communicating and presenting concepts to varying audience

Responsibilities

Lead, mentor, and manage a team of analysts and software engineers, fostering high performance and continuous improvement.
Oversee day-to-day support operations, incident management, and lifecycle maintenance for core Clinical and Provider applications.
Partner with Clinical and Provider leadership, operations, and business stakeholders to align work with priorities and client expectations.
Collaborate with third-party vendors to manage SLAs, troubleshoot issues, and integrate updates or patches.