IT Production Ops Technician — Growth, 24x7 Impact

Core-Mark International; Spokane (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Core-Mark is seeking an IT Production Operations Support Technician in Spokane Valley, WA. This role focuses on data processing at distribution centers and supporting technology across the U.S. and Canada, ensuring smooth 24x7 operations.

You will troubleshoot, monitor, and maintain IT solutions while collaborating with teams nationwide. A strong, proactive support mindset and willingness to work shifts are required.

Qualifications

• 2+ years of experience in computer operator, technical support, or call center analysis.
• Proficiency with Microsoft Office applications.
• Familiarity with end-user support, both local and remote.
• Knowledge of IT ticket handling systems.

Responsibilities

• Performs regular, daily tasks critical to Core-Mark operations for multiple facilities using an internally developed WMS application.
• Supports internal Core-Mark technology solutions, including Windows and LINUX based applications.
• Hands on and remote hardware support of devices such as printers, PCs, mobile barcode scanners, network equipment, and thin client terminals.
• Interfaces with 3rd party support vendors such as telecom companies, and contracted maintenance providers.
• Works collaboratively with other support teams in the IT organization.
• Works collaboratively with business stakeholders in problem resolution and solutioning.
• Contributes to company and IT department tasks, projects, training opportunities, and other initiatives.
• Performs other related duties as assigned.

Skills

IT support

Windows/Linux

MS Office

Ticketing systems

Communication

Tools

Helpdesk software

Job description

Core-Mark is seeking an IT Production Operations Support Technician in Spokane Valley, WA. This role focuses on data processing at distribution centers and supporting technology across the U.S. and Canada, ensuring smooth 24x7 operations.

You will troubleshoot, monitor, and maintain IT solutions while collaborating with teams nationwide. A strong, proactive support mindset and willingness to work shifts are required.