IT Operations & Support Specialist

BlueScope Buildings North America, Inc.; Annville (Lebanon County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Retirement

Job summary

BlueScope Buildings North America, Inc. is seeking a Regional System Support Specialist I to install, maintain and support all IS hardware and software within the region.

You will set priorities in the Service Pro system and coordinate with team members on resource allocation. The role requires a high school diploma with 5 years of relevant experience in desktop support, network administration, and hardware support; a CS degree is preferred.

Qualifications

• High school diploma or equivalent with 5 years of relevant work experience including desktop support, network administration, and computer hardware support.
• Undergraduate degree in computer science or related field preferred.
• Experience with PC and server management systems desired.

Responsibilities

• Install, maintain and support all IS hardware and software across the region.
• Set initial priority of requests in the Service Pro system and allocate resources.
• Load and maintain approved software onto PCs; place requisitions for new hardware/software.
• Participate in team selection, coordinate tasks and provide feedback.
• Contribute to team meetings and recommend improvements as needed.

Skills

Desktop support

Network administration

Hardware support

Education

High school diploma or equivalent

Undergraduate degree in computer science or related field

Job description

BlueScope Buildings North America, Inc. is seeking a Regional System Support Specialist I to install, maintain and support all IS hardware and software within the region.

You will set priorities in the Service Pro system and coordinate with team members on resource allocation. The role requires a high school diploma with 5 years of relevant experience in desktop support, network administration, and hardware support; a CS degree is preferred.