Onsite IT Operations & Support Specialist

BlueScope Buildings North America, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Retirement plan

Job summary

BlueScope Buildings North America, Inc. is seeking an IT Operations & Support Coordinator to install, maintain, and support IS hardware and software at our Annville, PA site.

The role emphasizes prioritizing requests, asset management, system monitoring, and collaborative teamwork to keep productivity high. The position requires a high school diploma or equivalent with about 5 years of relevant experience; a BS in CS or related field is preferred.

Qualifications

• 5+ years of relevant work experience including desktop support, network administration, and computer hardware support.

Responsibilities

• Set initial priority of requests in Service Pro system and assign appropriate resources.
• Manage site assets, inventory, and systems.
• Proactively monitor and maintain systems within area of responsibility to support business productivity.
• Load and maintain authorized software onto PCs.
• Place requisitions for new hardware and software once approved.
• Participate in the selection of team members as directed by my manager.
• Coordinate tasks with team members and give feedback in relation to those tasks.
• Participate in and make recommendations during team meetings.
• Collaborate with peers to understand and support new technologies deployed within the company.

Skills

Desktop support

Network administration

Computer hardware support

Education

High school diploma or equivalent

Undergraduate degree in computer science or related field

Job description

BlueScope Buildings North America, Inc. is seeking an IT Operations & Support Coordinator to install, maintain, and support IS hardware and software at our Annville, PA site.

The role emphasizes prioritizing requests, asset management, system monitoring, and collaborative teamwork to keep productivity high. The position requires a high school diploma or equivalent with about 5 years of relevant experience; a BS in CS or related field is preferred.