IT Systems & End-User Support Specialist

Boise Cascade

Phoenix (AZ)

On-site

USD 52,000 - 68,000

Full time

14 days+

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Job summary

Boise Cascade is seeking an IT Support professional to install, configure, troubleshoot, and upgrade operating systems, software applications, and hardware across end-user environments. You will provide assistance, training, and ongoing support for administrative, professional, and mill operations staff, ensuring reliable computing and user productivity.

The successful candidate will demonstrate teamwork, clear communication, problem identification and resolution skills, and a commitment to

Qualifications

College Degree, or equivalent work experience in related job function.
Experience with end-user tools and operating systems for PCs/servers/networks.

Responsibilities

Install, configure, troubleshoot, and upgrade operating systems, software applications, and hardware.
Provide assistance, support, and training for end users in administrative, professional, and mill operations environments.
Develop and maintain knowledge of the features and operation of end-user software and related hardware.
Install, configure, and upgrade desktop/server hardware and peripherals.
Write and maintain system documentation.
Maintain confidentiality with regard to information being processed, stored or accessed by the network.
Work as a team member to ensure connectivity and compatibility among systems.
Perform other duties as may be assigned within the IT areas of responsibility.