Engineering Apps Solutions Specialist - Troubleshooter

BlueScope Buildings North America, Inc.; Kansas City (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Disability insurance

Job summary

BlueScope Buildings North America, Inc. seeks an Engineering Application Solutions Specialist to support engineering applications and processes, enabling design, detailing, and manufacturing integration.

You will troubleshoot issues, assist with testing and releases, and develop guides and training materials to drive efficiency. The role focuses on coordinating solutions across stakeholders, improving processes, and maintaining documentation while expanding technical expertise in systems like

Qualifications

• Analytical troubleshooting experience is required.
• Experience supporting internal software applications is preferred.
• Preferred: experience with Tekla, Autodesk, Vision, PIM, POE, Atlas or similar systems.

Responsibilities

• Provide support for engineering applications by responding to incidents, service requests, and user questions.
• Troubleshoot application issues and identify root causes and solutions.
• Support system testing, upgrades, releases, and defect validation activities.
• Create and maintain user guides, procedures, training materials, and support documentation.
• Participate in training initiatives and help users understand application functionality and best practices.
• Assist with process improvement and application enhancement initiatives.
• Maintain accurate records of support issues, resolutions, and system changes.

Skills

Analysis

Troubleshooting

Internal software support

Education

Bachelor’s degree or equivalent experience

Tools

Tekla

Autodesk

Vision

PIM

POE

Atlas

Job description

BlueScope Buildings North America, Inc. seeks an Engineering Application Solutions Specialist to support engineering applications and processes, enabling design, detailing, and manufacturing integration.

You will troubleshoot issues, assist with testing and releases, and develop guides and training materials to drive efficiency. The role focuses on coordinating solutions across stakeholders, improving processes, and maintaining documentation while expanding technical expertise in systems like