IT Operations Specialist — Weekend Shift

Travelers; Omaha (NE); On-site; USD 58,000 - 96,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Pension Plan

Paid Time Off

Wellness Program

Volunteer Rewards

Job summary

Travelers in Omaha, NE is seeking an IT Operations support professional for weekend shift, Saturday through Wednesday, onsite. You will provide support for Host, Distributed, Network, Voice and Printing environments and ensure timely deliverables.

Ideal candidate has 1 year in at least one technology area, strong customer service, and proficiency with Office Suite. Must be able to work independently and lift 40 lbs.

Qualifications

• High school diploma or equivalent required.
• Experience in IT operations preferred.
• Ability to work in a weekend/shift pattern.

Responsibilities

• Supports at least one IT product/tool in Host, Distributed, Network, Voice and Printing environments.
• Resolves incidents and issues with supervision and escalates when needed.
• Provides quality customer service to IT Operations and business customers.
• Provides technical assistance to senior team members when complex problems are escalated.
• Executes changes including installations, upgrades, reconfigurations, repairs and/or re-cabling.
• Physical requirements: lift up to 40 lbs and climb ladders.
• Weekend onsite, first shift; may require on-call support.
• Performs other duties as assigned.

Skills

IT operations

Communication skills

Self-starter

Office Suite

Education

High school diploma or equivalent

Tools

Office Suite

Job description

Travelers in Omaha, NE is seeking an IT Operations support professional for weekend shift, Saturday through Wednesday, onsite. You will provide support for Host, Distributed, Network, Voice and Printing environments and ensure timely deliverables.

Ideal candidate has 1 year in at least one technology area, strong customer service, and proficiency with Office Suite. Must be able to work independently and lift 40 lbs.