IT Operations & Security Architect

HeyGen; San Francisco, Palo Alto, Los Angeles (CA, CA, CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Inclusive culture

Career growth

Latest technologies

Benefits package

Job summary

HeyGen is seeking an IT Systems & Operations Owner to lead our IT infrastructure, security footprint, and workspace operations in the Bay Area. You will be the primary IT contact, balancing urgent unblock with long-term automation, and will later manage external contractors to support daily tasks.

You will own security, endpoint management, licensing, and office infrastructure across Palo Alto, San Francisco, or LA offices, driving cost optimization and architectural excellence.

Qualifications

• 5+ years in IT operations, systems administration, or similar high-ownership IT role.
• Experience configuring and managing EDR systems and implementing DLP policies.
• Experience acting as primary contact for vendors; manage external contractors.

Responsibilities

• Security & Endpoint Management: Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), strict access control during onboarding/offboarding.
• Tooling, Licensing & Next-Gen IT: SaaS access provisioning, AI workforce administration, license utilization optimization.
• Office Operations & Engineering Collaboration: maintain Bay Area office IT hardware and conference room media; guide onboarding infrastructure; deploy internal IT automation tools.

Skills

IT operations

Security architecture

Vendor management

Automation mindset

Office hardware & AV

Tools

EDR tools

DLP frameworks

SaaS management tools

Job description

HeyGen is seeking an IT Systems & Operations Owner to lead our IT infrastructure, security footprint, and workspace operations in the Bay Area. You will be the primary IT contact, balancing urgent unblock with long-term automation, and will later manage external contractors to support daily tasks.

You will own security, endpoint management, licensing, and office infrastructure across Palo Alto, San Francisco, or LA offices, driving cost optimization and architectural excellence.