IT Operations Leader — Infrastructure, Security & DR

HorseShoe Beverage Company; Warsaw (IN); On-site; USD 110,000 - 140,000; Full time

Job summary

Wildman is seeking an IT Operations Manager to lead the technology infrastructure across all locations. You will own day-to-day performance, reliability, and security of network, servers, endpoints, cloud, and virtualization, and supervise the team to deliver consistent results.

This hands-on leadership role requires strategic thinking about cybersecurity, disaster recovery, and technology risk, with collaboration with the Director of Business Improvement to translate needs into priorities and

Qualifications

• Bachelor’s degree in IT or related field, or equivalent experience.
• Five+ years of hands-on IT infrastructure experience.
• Experience leading IT professionals in a player-coach capacity.
• Strong knowledge of network architecture, switching/routing, firewall management, endpoint systems, and server infrastructure.
• Hands-on experience with virtualized environments (VMware/Hyper‑V).
• Experience administering cloud environments (Microsoft 365, Azure).
• Experience with cybersecurity programs including risk assessment, vendor management, policy enforcement, compliance tracking, and incident response.
• Familiarity with PCI DSS, HIPAA, or similar standards.
• Strong problem-solving and ability to drive issues forward.
• Ability to communicate risks and priorities to leadership and technical teams.
• Strong organizational skills to manage operations, projects, budgets, and priorities.

Responsibilities

• Own the day-to-day operation and performance of IT infrastructure across all locations.
• Troubleshoot and support infrastructure, networking, systems, and security as needed.
• Lead and develop IT team by setting priorities and providing regular feedback.
• Oversee cloud environments (Microsoft 365, Azure) and on-premises infrastructure.
• Maintain and support virtualized environments and core systems.
• Lead cybersecurity strategy including risk management and incident response.
• Manage security monitoring partners and vendor relationships.
• Ensure PCI DSS, HIPAA compliance where applicable.
• Coordinate vulnerability assessments and security audits.
• Own disaster recovery and business continuity plans.
• Monitor backups and test restore capabilities.
• Plan annual DR testing and remediation.
• Manage software registry, renewals, costs and licensing.
• Renew/retire applications; manage hardware lifecycle.
• Coordinate with Helpdesk/vendors on device refreshes.
• Manage vendor relationships and SLAs.
• Maintain licensing inventories and budgeting for tech
• Communicate project status to leadership and stakeholders.
• Document standards and processes; ensure adoption and sustainability.
• Build team depth to reduce single points of failure.
• Travel to Wildman locations monthly.

Skills

Leadership

Strategic thinking

Communication

Budget management

Project management

Problem solving

Team development

Vendor management

Risk management

Education

Bachelor's degree or equivalent

Tools

VMware

Hyper-V

Microsoft 365

Azure

Job description

Wildman is seeking an IT Operations Manager to lead the technology infrastructure across all locations. You will own day-to-day performance, reliability, and security of network, servers, endpoints, cloud, and virtualization, and supervise the team to deliver consistent results.

This hands-on leadership role requires strategic thinking about cybersecurity, disaster recovery, and technology risk, with collaboration with the Director of Business Improvement to translate needs into priorities and