IT Operations Leader - Global 24x7 Infrastructure

Amazon; Roebling (NJ); On-site; USD 117,000 - 160,000; Full time

Job summary

Amazon is seeking a results-driven IT leader to head a team of IT professionals supporting Amazon Operations. You will manage a 24x7 infrastructure across multiple facilities, ensuring compute, network, and storage reliability to move goods from suppliers to customers worldwide.

Based in New Jersey, USA, this role requires strong stakeholder communication, project prioritization, and travel up to 30%. You will recruit, train, and develop staff, implement IT solutions, and drive continuous

Qualifications

• Bachelor's degree or 4+ years of professional/military experience.
• Experience leading a technical team across multiple locations.
• Ability to communicate with stakeholders and leadership.
• Experience in network, system, or software architecture.
• Leadership in a 24x7 operation supporting IT infrastructure.

Responsibilities

• Hire, train, and develop a team of IT professionals.
• Support safety programs and OSHA compliance for associates.
• Interact with management to improve IT solutions.
• Lead infrastructure builds in new facilities.
• Plan and supervise day-to-day technical support activities.
• Monitor SLA performance and team productivity.
• Develop and maintain policies and processes.
• Oversee equipment and parts inventory.
• Travel up to 30%.

Skills

Leadership experience

Stakeholder communication

IT infrastructure knowledge

24x7 operations experience

Education

Bachelor's degree

Computer Science / Engineering related

Job description

Amazon is seeking a results-driven IT leader to head a team of IT professionals supporting Amazon Operations. You will manage a 24x7 infrastructure across multiple facilities, ensuring compute, network, and storage reliability to move goods from suppliers to customers worldwide.

Based in New Jersey, USA, this role requires strong stakeholder communication, project prioritization, and travel up to 30%. You will recruit, train, and develop staff, implement IT solutions, and drive continuous