IT Operations Manager — Global 24x7 Support

Amazon Inc.

Romeoville (IL)

On-site

USD 117,000 - 160,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Employee assistance program

Mental Health Support

Adoption and Surrogacy Reimbursement

Job summary

Amazon.com Services LLC in Illinois seeks an experienced IT Operations Manager to lead multi-site engineering and operations teams supporting Fulfillment, Sortation, Logistics, and Last Mile.

You will own IT infrastructure, drive scalable solutions, and model leadership principles while delivering fast, accurate service to customers. The role emphasizes owning challenges, mentoring engineers, and partnering with OpsTech and Robotics teams.

Qualifications

5+ years of developing a team of technical professionals across multiple locations experience
2+ years of leading technology teams as a information technology operations manager experience
Bachelor's degree, or 4+ years of professional or military experience
Knowledge of Linux or Unix systems administration

Responsibilities

Lead technology teams across multiple locations to deliver IT operations services
Own IT infrastructure support for Amazon Operations including Fulfillment, Sortation, Logistics, and Last Mile
Drive solutions to hurdles, fostering leadership principles within the team

Skills

Team leadership

IT operations

Linux/Unix

Cross-location collaboration

Education

Bachelor's degree or 4+ years of experience

Tools

System management tools

Client/server environments

Job description

Amazon.com Services LLC in Illinois seeks an experienced IT Operations Manager to lead multi-site engineering and operations teams supporting Fulfillment, Sortation, Logistics, and Last Mile.

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