IT Operations Lead – Department Onboarding (Hybrid)

City and County of San Francisco; San Francisco (CA); Hybrid; USD 110,000 - 136,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Diverse work environment

Job summary

The City and County of San Francisco's Department of Technology is seeking an IT Operations Support Administrator III to lead the Tier-1 Onboarding project and ensure smooth integration of departments into the DT IT service portfolio.

You will oversee provisioning, upgrades, asset management, and adherence to security standards across multiple sites with a hybrid work arrangement. The role demands strong technical judgment and coordination across teams.

Responsibilities

• Perform complex IT support and may lead others in routine tasks.
• Install, configure, repair, and upgrade operating systems, hardware, and peripherals.
• Monitor and operate diverse computer platforms and devices, including servers and desktops.
• Provide user support and communicate needs; assist with feasibility and estimates.

Job description

The City and County of San Francisco's Department of Technology is seeking an IT Operations Support Administrator III to lead the Tier-1 Onboarding project and ensure smooth integration of departments into the DT IT service portfolio.

You will oversee provisioning, upgrades, asset management, and adherence to security standards across multiple sites with a hybrid work arrangement. The role demands strong technical judgment and coordination across teams.