IT Operations Engineer: Infrastructure & Healthcare Tech

Centra Health; Lynchburg (VA); On-site; USD 62,000 - 94,000; Full time

Job summary

Centra Health in Lynchburg, VA, seeks an IT Operations Engineer to provide advanced troubleshooting and service desk support, and to contribute to knowledge transfer across the Service Desk. You will assist with physical infrastructure and healthcare technology hardware, including purchasing, acquisitions, implementations, contracts, inventory, and regulatory compliance.

The role involves mid-level Tier II IT operations work, supporting infrastructure hardware, data backup/monitoring, and

Qualifications

• Bachelor's degree or equivalent experience in CS or math is required.
• Minimum three years creating and administering enterprise services.
• Experience in service desk operations and cross-functional collaboration.

Responsibilities

• Provide mid-level IT Operations Engineering support on purchasing, implementations, backups, software maintenance, and vendor management.
• Support enterprise hardware and healthcare technology components across multiple sites.
• Identify root causes of service interruptions and implement preventive measures.
• Maintain LAN/WAN infrastructure and clinical system platforms, including device management and telehealth.
• Participate in contract negotiations, forecasting, and resource planning for wired and wireless networks.
• Prepare reports and KPIs on performance and availability; mentor IT Support staff.

Skills

IT Operations

Troubleshooting

Incident Management

Service Desk

Education

Bachelor's degree or equivalent experience

Job description

Centra Health in Lynchburg, VA, seeks an IT Operations Engineer to provide advanced troubleshooting and service desk support, and to contribute to knowledge transfer across the Service Desk. You will assist with physical infrastructure and healthcare technology hardware, including purchasing, acquisitions, implementations, contracts, inventory, and regulatory compliance.

The role involves mid-level Tier II IT operations work, supporting infrastructure hardware, data backup/monitoring, and