IT Support Technician - End-User Solutions

Horizon Behavioral Heal; Lynchburg (VA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

VRS benefits

Health insurance

Paid holidays

Annual leave

Job summary

Horizon Behavioral Health in Lynchburg, VA is seeking an IT Support Specialist to ensure reliable computer operations and resolve end-user requests. You will use diagnostics and ticketing tools and provide hands-on desktop support on-site.

The ideal candidate has a High School Diploma or GED and at least 2 years of relevant experience, with strong customer service skills and willingness to travel between Horizon sites as needed.

Qualifications

• High School Diploma / GED.
• 2 years of relevant experience required. Two years of business computer experience preferred.

Responsibilities

• Provide end-user technical support and resolve help requests.
• Use diagnostics and ticketing tools to document and track issues.
• Occasionally travel to Horizon sites to provide on-site support as needed.

Skills

Windows OS knowledge

Customer service

Communication

Problem solving

Time management

Education

High School Diploma / GED

Tools

Windows OS

Microsoft Office

Job description

Horizon Behavioral Health in Lynchburg, VA is seeking an IT Support Specialist to ensure reliable computer operations and resolve end-user requests. You will use diagnostics and ticketing tools and provide hands-on desktop support on-site.

The ideal candidate has a High School Diploma or GED and at least 2 years of relevant experience, with strong customer service skills and willingness to travel between Horizon sites as needed.