Network & Systems Engineer I – Healthcare IT

Union-Community-Care; Lancaster (Lancaster County); On-site; USD 85,000 - 110,000; Full time

Job summary

Union Community Care seeks a Network & Systems Engineer to deliver reliable, user-focused technical support across hardware, software, networks, and telephony. The role evolves through three levels, from hands-on support to leadership in complex deployments and policy improvements.

The ideal candidate will assist with security, documentation, and ongoing improvements to support staff delivering patient care.

Qualifications

• Experience providing end-user IT support in a healthcare or regulated environment.
• Understanding of HIPAA and data privacy in clinical settings.
• Ability to document configurations and procedures clearly.

Responsibilities

• Provide timely technical support for hardware, software, networks, and phones.
• Install, configure, and maintain systems and peripherals; document changes.
• Maintain IT inventory and contribute to lifecycle planning; ensure security compliance.

Skills

Network troubleshooting

Windows OS

HIPAA compliance

Helpdesk support

Customer service

Education

High school diploma

CompTIA A+

Networking certs (nice to have)

Tools

Active Directory

VMware

Office 365

Job description

Union Community Care seeks a Network & Systems Engineer to deliver reliable, user-focused technical support across hardware, software, networks, and telephony. The role evolves through three levels, from hands-on support to leadership in complex deployments and policy improvements.

The ideal candidate will assist with security, documentation, and ongoing improvements to support staff delivering patient care.