IT Operations & Asset Coordinator (Hybrid)

ERM: Environmental Resources Management; Houston (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

ERM, the Environmental Resources Management company, is seeking an IT Coordinator in Houston to ensure employees have the technology, support, and resources they need. You will manage IT assets, coordinate technical support, and enable seamless collaboration across teams.

You will work with internal IT teams and service providers, support onboarding and offboarding, and help maintain a secure, well‑organized IT environment while contributing to business continuity and productivity.

Qualifications

• Experience coordinating IT support and asset management.
• Experience onboarding and offboarding IT assets.
• Strong organizational and documentation skills.

Responsibilities

• Independently manage IT coordination and support activities.
• Oversee IT support and coordination requirements for the team, ensuring timely issue resolution and service delivery.
• Maintain and monitor IT asset inventory, including asset allocation, movement, and tracking.
• Coordinate with the Service Desk team for laptop configuration, software provisioning, and IT setup for new joiners.
• Facilitate the issuance and deployment of laptops, accessories, and other IT equipment to employees.
• Support employee onboarding and offboarding processes by ensuring timely allocation and recovery of IT assets and smooth clearance procedures.
• Address day-to-day IT-related queries and coordinate with relevant teams to ensure prompt resolution.
• Manage the disposal and replacement of obsolete IT assets and equipment in collaboration with the Group IT team.
• Coordinate the procurement of IT assets and equipment for the Houston office in accordance with organizational requirements and policies.
• Arrange and manage virtual meetings, conference calls, and online dial-in sessions with clients and internal stakeholders, ensuring seamless connectivity and technical support.
• Maintain IT-related records, documentation, and compliance requirements to support efficient asset and service management.

Skills

IT coordination

IT support

Asset management

Onboarding

Offboarding

Vendor coordination

Communication

Job description

ERM, the Environmental Resources Management company, is seeking an IT Coordinator in Houston to ensure employees have the technology, support, and resources they need. You will manage IT assets, coordinate technical support, and enable seamless collaboration across teams.

You will work with internal IT teams and service providers, support onboarding and offboarding, and help maintain a secure, well‑organized IT environment while contributing to business continuity and productivity.