Hybrid IT Project Lead & Analyst (Operations)

Elior Group; Houston (TX); Hybrid; USD 115,000 - 120,000; Full time

Benefits offered by this job

Medical (FT Employees)

Vision

UNUM benefits for accidents and health

Discount Program

Commuter Benefits (Parking and Transit

EAP

401k

Sick Time

Holiday Pay

Tuition Reimbursement (FT Employees)

Paid Time Off

Job summary

Elior North America seeks an IT Project Lead & Analyst to bridge IT, operations, and business teams, translating requirements into actionable plans while coordinating multi-site initiatives.

The role supports legacy sunset, ERP transitions, and operational IT projects, requiring patience, adaptability, and strong stakeholder relationships. Hybrid work arrangement in Houston is available.

Qualifications

• 5+ years of experience in project management, project coordination, business analysis, IT operations, or a combination of these areas.
• Bachelor's degree in Business, Information Systems, Technology, or a related field.
• Experience supporting IT projects, technology deployments, system transitions, or operational initiatives.
• Ability to work effectively in an evolving environment where processes and priorities may not always be clearly defined.
• Hands-on approach with a willingness to support requirements gathering, documentation, tracking, coordination, and follow-up as needed.
• Ability to bring practical structure to projects while remaining flexible and adapting to the needs of different teams.
• Strong communication and relationship-building skills with the ability to collaborate across IT, operations, and business teams.
• Strong organizational and problem-solving skills with the ability to manage multiple priorities.

Responsibilities

• Coordinate retirement of legacy applications and transition to ERP and internal platforms.
• Gather information from stakeholders and document current-state processes and requirements.
• Develop transition plans for legacy retirements and manage timelines.
• Coordinate activities for system retirement including data backup and communications.
• Maintain documentation and reporting on sunset initiatives progress.
• Support IT initiatives for new unit openings, site transitions, and deployments.
• Track actions, decisions, dependencies, and follow through to resolution.
• Identify risks and practical solutions with stakeholders.
• Offer hands-on support in requirements gathering, documentation, and testing coordination.
• Adapt project management approaches to fit initiative size and needs.

Skills

Project management

Business analysis

IT operations

Stakeholder coordination

Requirements gathering

Documentation

Testing coordination

Communication

Education

Bachelor's degree in Business/IS/Tech or related field

Job description

Elior North America seeks an IT Project Lead & Analyst to bridge IT, operations, and business teams, translating requirements into actionable plans while coordinating multi-site initiatives.

The role supports legacy sunset, ERP transitions, and operational IT projects, requiring patience, adaptability, and strong stakeholder relationships. Hybrid work arrangement in Houston is available.