IT Coordinator

ERM: Environmental Resources Management; Houston (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

ERM, the Environmental Resources Management company, is seeking an IT Coordinator in Houston to ensure employees have the technology, support, and resources they need. You will manage IT assets, coordinate technical support, and enable seamless collaboration across teams.

You will work with internal IT teams and service providers, support onboarding and offboarding, and help maintain a secure, well‑organized IT environment while contributing to business continuity and productivity.

Qualifications

• Experience coordinating IT support and asset management.
• Experience onboarding and offboarding IT assets.
• Strong organizational and documentation skills.

Responsibilities

• Independently manage IT coordination and support activities.
• Oversee IT support and coordination requirements for the team, ensuring timely issue resolution and service delivery.
• Maintain and monitor IT asset inventory, including asset allocation, movement, and tracking.
• Coordinate with the Service Desk team for laptop configuration, software provisioning, and IT setup for new joiners.
• Facilitate the issuance and deployment of laptops, accessories, and other IT equipment to employees.
• Support employee onboarding and offboarding processes by ensuring timely allocation and recovery of IT assets and smooth clearance procedures.
• Address day-to-day IT-related queries and coordinate with relevant teams to ensure prompt resolution.
• Manage the disposal and replacement of obsolete IT assets and equipment in collaboration with the Group IT team.
• Coordinate the procurement of IT assets and equipment for the Houston office in accordance with organizational requirements and policies.
• Arrange and manage virtual meetings, conference calls, and online dial-in sessions with clients and internal stakeholders, ensuring seamless connectivity and technical support.
• Maintain IT-related records, documentation, and compliance requirements to support efficient asset and service management.

Skills

IT coordination

IT support

Asset management

Onboarding

Offboarding

Vendor coordination

Communication

Job description

Kickstart Your IT Career While Making an Impact Every Day

Join a dynamic team where technology, people, and operations come together. As an IT Coordinator based in Houston, Texas, you will play a critical role in ensuring employees have the technology, support, and resources they need to succeed. From managing IT assets to coordinating technical support and enabling seamless collaboration, you'll be at the center of creating an efficient and productive workplace experience. This is an excellent opportunity for an early-career IT professional who enjoys problem-solving, working with people, and contributing to the smooth operation of business-critical technology services while helping teams stay connected, productive, and supported every day.

Why This Role Matters?

Technology is at the heart of every successful organization. As an IT Coordinator, you will help ensure employees stay connected, productive, and supported through effective IT asset management, service coordination, onboarding support, and day-to-day technical operations. Your work will directly contribute to a seamless employee experience and reliable technology services across the business.

What Your Impact Is:

• Enable employees to work efficiently by ensuring timely access to technology, equipment, and IT support.
• Drive smooth onboarding and offboarding experiences through effective IT asset allocation, recovery, and coordination.
• Maintain accurate IT asset tracking and compliance records to support operational excellence.
• Partner with internal IT teams and service providers to resolve technical issues and enhance service delivery.
• Support collaboration across teams by coordinating virtual meetings, conference calls, and online sessions with reliable technical execution.
• Help maintain a well-managed, secure, and efficient IT environment through proactive coordination and administration.

What You'll Bring:

Required

• Experience managing IT coordination and support activities.
• Ability to oversee IT support and coordination requirements, ensuring timely issue resolution and service delivery.
• Experience maintaining and monitoring IT asset inventories, including asset allocation, movement, and tracking.
• Knowledge of coordinating with Service Desk teams for laptop configuration, software provisioning, and IT setup.
• Ability to support employee onboarding and offboarding processes, including IT asset allocation, recovery, and clearance activities.
• Strong organizational and documentation skills with the ability to maintain IT-related records and compliance requirements.
• Experience coordinating procurement of IT assets and equipment in accordance with organizational policies.
• Ability to manage multiple priorities while providing responsive support to employees and stakeholders.
• Strong communication and stakeholder management skills.
• Experience coordinating virtual meetings, conference calls, and online dial-in sessions while providing technical support as needed.

Preferred

• Experience working with IT asset management tools and inventory tracking systems.
• Familiarity with IT service management and support environments.
• Experience supporting office-based technology operations in a corporate environment.
• Exposure to vendor coordination, equipment procurement, and asset lifecycle management.

Key Responsibilities:

• Independently manage IT coordination and support activities.
• Oversee IT support and coordination requirements for the team, ensuring timely issue resolution and service delivery.
• Maintain and monitor IT asset inventory, including asset allocation, movement, and tracking.
• Coordinate with the Service Desk team for laptop configuration, software provisioning, and IT setup for new joiners.
• Facilitate the issuance and deployment of laptops, accessories, and other IT equipment to employees.
• Support employee onboarding and offboarding processes by ensuring timely allocation and recovery of IT assets and smooth clearance procedures.
• Address day-to-day IT-related queries and coordinate with relevant teams to ensure prompt resolution.
• Manage the disposal and replacement of obsolete IT assets and equipment in collaboration with the Group IT team.
• Coordinate the procurement of IT assets and equipment for the Houston office in accordance with organizational requirements and policies.
• Arrange and manage virtual meetings, conference calls, and online dial-in sessions with clients and internal stakeholders, ensuring seamless connectivity and technical support.
• Maintain IT-related records, documentation, and compliance requirements to support efficient asset and service management.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world‑class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

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