IT Coordinator – Asset & Onboarding Specialist (Hybrid, Houston)

ERM; Houston (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

ERM in Houston is seeking an IT Coordinator to ensure employees have the technology, support, and resources to succeed. You will manage IT assets, coordinate tech support, and enable seamless collaboration across teams in a fast-paced corporate environment.

The role emphasizes upfront onboarding/offboarding processes, asset allocation, and proactive IT operations to maintain secure, reliable technology services for business-critical functions.

Qualifications

• Required Experience managing IT coordination and support activities.
• Experience maintaining and monitoring IT asset inventories, including asset allocation, movement, and tracking.
• Knowledge of coordinating with Service Desk teams for laptop configuration, software provisioning, and IT setup.
• Ability to support employee onboarding and offboarding processes, including IT asset allocation, recovery, and clearance activities.

Responsibilities

• Independently manage IT coordination and support activities.
• Oversee IT support and coordination requirements for the team, ensuring timely issue resolution and service delivery.
• Maintain and monitor IT asset inventory, including asset allocation, movement, and tracking.
• Coordinate with the Service Desk team for laptop configuration, software provisioning, and IT setup for new joiners.
• Facilitate the issuance and deployment of laptops, accessories, and other IT equipment to employees.
• Support employee onboarding and offboarding processes by ensuring timely allocation and recovery of IT assets and smooth clearance procedures.
• Address day-to-day IT-related queries and coordinate with relevant teams to ensure prompt resolution.
• Manage the disposal and replacement of obsolete IT assets and equipment in collaboration with the Group IT team.
• Coordinate the procurement of IT assets and equipment for the Houston office in accordance with organizational requirements and policies.
• Arrange and manage virtual meetings, conference calls, and online dial-in sessions with clients and internal stakeholders, ensuring seamless connectivity and technical support.
• Maintain IT-related records, documentation, and compliance requirements to support efficient asset and service management.

Skills

IT coordination

IT support

Asset inventory management

Onboarding/offboarding coordination

Stakeholder management

Laptop provisioning

IT setup and configuration

Documentation and compliance

Tools

Asset management software

Job description

ERM in Houston is seeking an IT Coordinator to ensure employees have the technology, support, and resources to succeed. You will manage IT assets, coordinate tech support, and enable seamless collaboration across teams in a fast-paced corporate environment.

The role emphasizes upfront onboarding/offboarding processes, asset allocation, and proactive IT operations to maintain secure, reliable technology services for business-critical functions.