IT Network & Systems Support Specialist

University of California; Long Beach (CA); On-site; USD 70,773 - 87,303; Full time

Benefits offered by this job

Benefits package

Support for both LBCC campuses

Job summary

Long Beach City College seeks a Technical Support Specialist to maintain and support district computer systems, networks and devices. The role involves installing and configuring servers and workstations, and delivering second-level technical support for IT customers.

Bachelor’s degree in IT/CS/MIS and 1 year of customer support experience are required. Candidates may be placed on an eligibility list for 12 months, with a full-time, 40-hour workweek schedule at campus locations.

Qualifications

• Bachelor’s degree in information technology, computer science, MIS, or closely related field.
• One year of progressively responsible customer support experience in an IT environment.

Responsibilities

• Perform routine to complex systems and network maintenance and support for District computers, networks and devices.
• Install and configure servers, workstations and other devices.
• Provide second-level problem resolution and technical support for PCs, networks, and server connections.

Skills

Customer support

Networking

Server maintenance

Troubleshooting

Education

Bachelor's degree in information technology

Bachelor's degree in computer science

Bachelor's degree in MIS

Job description

Long Beach City College seeks a Technical Support Specialist to maintain and support district computer systems, networks and devices. The role involves installing and configuring servers and workstations, and delivering second-level technical support for IT customers.

Bachelor’s degree in IT/CS/MIS and 1 year of customer support experience are required. Candidates may be placed on an eligibility list for 12 months, with a full-time, 40-hour workweek schedule at campus locations.