IT Support Specialist — Networking & Classroom Tech

The Chronicle Of Higher Education, Inc.; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement options

Medical insurance

Generous annual and sick leave

Job summary

Baton Rouge Community College is seeking a Technical Support Specialist to provide essential software, network, desktop, and audio-visual support for its operations. This role primarily involves troubleshooting systems, conducting repairs, and managing support for technology utilized in classrooms.

The ideal candidate will have a strong background in information technology, with an associate degree and at least 2 years of relevant experience. BRCC offers an attractive benefits package and a collaborative work environment focused on student success.

Qualifications

• 2 years of Information Technology experience.
• Associate degree or 2 years of information technology or audio-visual experience.
• Experience in digital communications or CMS preferred.

Responsibilities

• Perform maintenance of system software packages.
• Install and support local area networks.
• Troubleshoot classroom technology and AV systems.

Skills

Technical support

Network support

Audio-visual troubleshooting

Proficient in IT equipment

Education

Associate degree in IT or audio-visual

Tools

Helpdesk system utilities

A/V equipment

Job description

Baton Rouge Community College is seeking a Technical Support Specialist to provide essential software, network, desktop, and audio-visual support for its operations. This role primarily involves troubleshooting systems, conducting repairs, and managing support for technology utilized in classrooms.

The ideal candidate will have a strong background in information technology, with an associate degree and at least 2 years of relevant experience. BRCC offers an attractive benefits package and a collaborative work environment focused on student success.