IT Intern: Help Desk & Hands-On Setup, Remote Support

FlatironDragados; Los Angeles (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

401(k)/RRSP

Paid time off

Job summary

FlatironDragados is offering an IT Intern Program in Los Angeles to work with the IT team on desk readiness, ticket handling, and remote support. The role emphasizes hands-on setup for new staff, assistance with logon processes, and ongoing asset management.

Applicants should be currently enrolled in an Information Technology program and be prepared to participate in a comprehensive intern experience with compensation and benefits typical of industry internships.

Qualifications

• Student intern/co-op must be enrolled in IT or related program
• Ability to assist in IT tasks and support desks
• Willingness to learn and adapt in a corporate IT environment

Responsibilities

• Workstation readiness: prep desks and conference rooms with monitors and AV equipment
• Help desk: monitor ticket queue and process trouble tickets
• Mobile & Desktop Setup: perform setup for new staff including email & logons
• Remote Support: provide phone and screen-share assistance to offsite staff
• Asset Auditing: maintain IT storage and perform audits of peripherals

Education

Currently enrolled in Information Technology or related program at an accredited college or university

Job description

FlatironDragados is offering an IT Intern Program in Los Angeles to work with the IT team on desk readiness, ticket handling, and remote support. The role emphasizes hands-on setup for new staff, assistance with logon processes, and ongoing asset management.

Applicants should be currently enrolled in an Information Technology program and be prepared to participate in a comprehensive intern experience with compensation and benefits typical of industry internships.