IT Intern

FlatironDragados; Los Angeles (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

401(k)/RRSP

Paid time off

Job summary

FlatironDragados is offering an IT Intern Program in Los Angeles to work with the IT team on desk readiness, ticket handling, and remote support. The role emphasizes hands-on setup for new staff, assistance with logon processes, and ongoing asset management.

Applicants should be currently enrolled in an Information Technology program and be prepared to participate in a comprehensive intern experience with compensation and benefits typical of industry internships.

Qualifications

• Student intern/co-op must be enrolled in IT or related program
• Ability to assist in IT tasks and support desks
• Willingness to learn and adapt in a corporate IT environment

Responsibilities

• Workstation readiness: prep desks and conference rooms with monitors and AV equipment
• Help desk: monitor ticket queue and process trouble tickets
• Mobile & Desktop Setup: perform setup for new staff including email & logons
• Remote Support: provide phone and screen-share assistance to offsite staff
• Asset Auditing: maintain IT storage and perform audits of peripherals

Education

Currently enrolled in Information Technology or related program at an accredited college or university

Job description

Work and train with the industry's finest professionals! FlatironDragados' Intern Program provides challenging and rewarding work opportunities for students. This intern will work with the IT team.

What You Will Be Doing

• Workstation Readiness: Ensure all office desks and conference rooms are "meeting-ready," including checking monitors, docking stations, and AV equipment.
• Help Desk: Monitor the incoming ticket queue and process trouble tickets.
• Mobile & Desktop Setup: Perform "white-glove" setups for new office staff, including configuring email and help with logons.
• Remote Support: Provide phone and screen-share assistance to offsite staff, guiding them through home-office connectivity or software errors.
• Asset Auditing: Maintain an organized IT storage area and perform regular audits of peripherals (keyboards, mice, adapters) to ensure the office is well-stocked.

What We Are Looking For

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• IT interns/co-ops are required to be currently enrolled in Information Technology or a similar program at an accredited college or university.

Why work for us

Some of the benefits you may be eligible for as an employee are:

• Comprehensive compensation package and paid time off program
• Industry leading 401(k)/RRSP
• Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
• Wellness benefits & Employee Assistance Program
• Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary Min

USD $25.00/Hr.

Salary Max

USD $29.00/Hr.